El Nido Sunset

El Nido Sunset
Your sunset view right outside your resort..

Wednesday, April 6, 2016

House Rules

Our standard check-in time is 2:00pm and check-out time is 12:00nn.
Early check-in must be coordinated in advance and is subject to availability.
In case there is a tour the same day of check-out, all things must be kept at our locker before leaving for a tour.
Only registered guests at the reception may use the accommodation facilities of the resort.
For safety purposes, visitors are not allowed inside the rooms. Please use the lobby-bar or the restaurant for socializing and meetings.
In case of power outage, we have a back-up generator. However, we may request to turn-off the air-conditioning unit and water heater while using the genset due to loading capacity.
Please keep personal belongings, money and other valuables in a safe-deposit box located at the reception. Otherwise, the resort will not be held accountable for loss of undeclared valuables.
As means of showing respect to our co-guests, please avoid making noises especially during late hours of nights and early mornings.
Help us conserve energy: turn-off the lights, air-conditioning unit and fan when leaving your room. Make sure the faucets are turned-off as well.
Cleaning of rooms will be on as per request. Please advise the staff on the frequency of how would you like your room to be cleaned. Clean-up timing is from 9:00am to 4:00pm only.
Washing of garments is not allowed in the room. Please use the resort laundry service for that purpose.
Please take care of your room keys. Make sure to return it upon check-out. Lost keys will be charged Php 500.
Guests who causes damage to resort properties on purpose or by accident will have to make restitution for the full amount of damage.
All possible complaints by individual, agency or contract guest shall be taken into account only if reported during the stay. All later claims shall be rejected.
Please make sure to personally sign all the resort service bills.
All comments and suggestions will be highly appreciated. We look forward to serving you better. 